If you live in the UK you have three different delivery options:
- Standard delivery £2.95 or FREE on orders over £50- delivered within 3-5 working days.
- First Class delivery £4.30- delivered within 1-3 working days.
- Collect in store FREE- pick up from our Bristol store.
Sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within the timescale outlined above, please contact our Customer Services department by email firstname.lastname@example.org
Deliveries are made by either Royal Mail or My Hermes. A signature is required on delivery.
Deliveries are usually made between 8am and 6pm. If you are not usually at home during these hours, you can provide an alternative delivery address, such as a work address.
If you do miss a delivery, Royal Mail or the courier will leave a card. Please follow the instructions on the card to re-arrange delivery or collect from your local Royal Mail depot.
SHIPPING TO EU: We deliver to EU countries for a cost of £11.95. The countries we deliver to are Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Republic of Ireland, Romania, Slovakia, Slovenia, Spain & Sweden. Delivery time for orders to EU countries is 4-6 working days.
SHIPPING TO BULGARIA: We deliver to Bulgaria for a cost of £19.00. Delivery time for orders to Bulgaria is 5-10 working days.
SHIPPING TO AUSTRALIA: We deliver to Australia for a cost of £19.00. Delivery time for orders to Australia is 6-10 working days.
SHIPPING TO USA AND CANADA: We deliver to USA and Canada for a cost of £12.95. Delivery time for orders is 5-10 working days.
Please contact us for a quote if you live elsewhere.